Refund policy

The user has the right to a refund of the full amount of the purchase provided that the conditions of the cancellation policy are met. The return will be made through the same method in which the payment was made at the time of purchase.

The time to return the amount will depend on the time it takes the Bank to process the return.

No refund will be accepted, after 30 days from its issue, that has not been previously consulted and authorized by the sales department. Thus and in any case, they will only be accepted if they are sent freight prepaid. Joker Watches will bear the costs of a new resend.